Cancellation and Return policy
Q. How can I cancel my whole order?
To cancel any order, please reach out to our Customer Service team on 9999558031 or info@Flirtatious.com. Post the delivery of order, it cannot be cancelled.
How can I cancel certain items from my order?
You can cancel any product from your order before it has been dispatched.
To cancel an item, please reach out to our Customer Service team on 9999558031 or info@Flirtatious.com
Q. What is the process for a refund in case of cancellation or return?
The amount will be refunded to you in your bank account. In case of credit card payments, the money can also be refunded to your account within 8 working days. You can always contact our Customer Service team on 9999558031 or info@Flirtatious.com for any further assistance on the issue. Please note: Cash refunds are not a part of our refund policy.
Flirtatious Customer Agreement
This Agreement (the "Agreement") is a legal agreement between you and Flirtatious.in, that states the terms and conditions under which you may receive the Flirtatious Service and use the Flirtatious Web site ("Flirtatious.com").
You agree to these terms & conditions when using the Flirtatious Service or Flirtatious.com.
1. Flirtatious Service :
The Flirtatious Service is a transaction, information and communication service available to authorized users ("customers") who access Flirtatious.com. Flirtatious.com currently provides an online lingerie shopping and delivery service, and may in the future provide additional shopping and related services.
Flirtatious.com's employees, agents or designees will shop and deliver Lingerie orders placed with the Flirtatious Service. Prices of products sold online may differ from those in retail stores. Delivery will be made to the delivery address that you specify when you confirm your order. Prices for products you place in your cart will be guaranteed for the transaction. Payment for Lingeries and associated shopping and delivery fees is due at the time of delivery. You are responsible for ensuring that someone is present at the delivery address to receive and pay for deliveries at the specified time of delivery. Anyone at the delivery address who receives the delivery is conclusively presumed to be authorized to receive and pay for the order. If Flirtatious.com cannot deliver your order, or must make an additional delivery because no one is at the delivery address to receive and pay for the order at the specified time, or wrong address / details given to us by you, will be assessed an additional fee. If you are not satisfied for any reason with an item purchased through the Flirtatious Service, you may call customer service at the time of receiving your order at xxxxxxxxxxxx. Flirtatious.com's liability for missing a delivery is limited to delivery at a later agreed time at no additional charge.
- Pricing : All the products listed on Flirtatious.com will be sold at MRP unless otherwise specified. The prices mentioned at the time applicable prices at the time of placing an order. Although prices of most of the products do not fluctuate on a daily basis but some of the commodities and fresh food do change on a daily basis which would be updated almost immediately on the portal.
- Cancellation Policy : As a policy we do not cancel any order after it customer can cancel your is placed on the portal. However, if there are changes in the delivery slot time you requested or need to add more products, you need to call us on customer care number 9999558031. Please note: If we suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them.
- Return & Refunds : We have a "no questions asked return and refund policy" which entitles all our members to return the product at the time of delivery if due to some reason they are not satisfied with the quality or freshness of the product. We will take the returned product back with us and make the necessary adjustments to your order value. However, please note: If a product is returned due to a change in mind and your order value goes below our minimum order requirement of Rs.500, you will be assessed an additional delivery fee.
- Referrals : Flirtatious reserves the right to, at its sole discretion, withhold or withdraw a referral bonus. Invalid referrals include, but are not limited to:
- Duplicate accounts belonging to the same individual
- Members staying in the same postal address
- Any other misuse, as determined by Flirtatious
2. Product Content :
Product images are for representative purposes only. Every effort is made to maintain accurate and up to date product related content on Flirtatious. However, information provided is sourced from publically available resources and hence Flirtatious does not claim responsibility or accept liability for any loss or damage due to use based on the same. We do not recommend relying solely on the product information provided. Packaging, product size, product contents & nutritional information may change without any prior intimation.
The product nutritional information displayed is based on the following standards or if mentioned so on the product packaging. Use at your own discretion.
High Fibre ≥ 6gm fibre/ 100gm product
Low Sodium < 120mg (0.12gm) sodium/ 100gm product
Low Cholesterol < 20mg (0.02gm)/ 100gm | < 10mg (0.01gm) for liquids
Zero Gluten As mentioned on the packaging
Source: Codex Guidelines on Nutrition Labelling
3. Property Rights :
- Copyright : All content on Flirtatious.com including, but not limited to, design, text, graphics, interfaces, and the selection and arrangement thereof, and all software are the property of Flirtatious.com, Supply Links ALL RIGHTS RESERVED, or its content providers. Flirtatious.com authorizes you to view and copy for the sole purpose of placing an order with Flirtatious.com, for your personal use, provided that you preserve any copyright or other proprietary notices. Any other use of materials on Flirtatious.com, including, but not limited to, reproduction, modification, distribution or publication for any commercial or public purposes, without the prior written permission of Flirtatious.com is strictly prohibited. Flirtatious.com reserves the right to revoke this authorization at any time, and any use shall be discontinued immediately on written notice from Flirtatious.com.
- Trademarks : "Flirtatious,""Flirtatious.com,", all Flirtatious.com logos, and all titles, characters, names, graphics and button icons are service marks, trademarks and/or trade dress of Flirtatious.com or otherwise proprietary to Flirtatious.com and may not be used by you for any reason other than as expressly permitted by this Agreement. All other trademarks, service marks, product names and company names or logos appearing on Flirtatious.com are the property of their respective owners.